Client Spotlight
A Greater Manchester automotive parts distributor was outgrowing their in-house warehouse operation. Something had to change.
The Challenge
Rapid growth had pushed their storage and despatch operation past breaking point. Stock was spread across two sites, pick errors were causing returns and customer complaints, and the warehouse team was stretched thin trying to keep up with order volumes that had doubled in two years. They needed a logistics partner who could take the whole operation off their hands, not just rent them some shelf space.
The Solution
Taylor Freight consolidated their entire stock into our Oldham facility, bringing everything under one roof with a single management system. We agreed a pick and pack specification tailored to their automotive parts packaging requirements, set up same-day despatch for orders placed before 2pm, and gave their team real-time access to stock levels and order status without needing to call anyone.
The Outcome
Within three months of going live, pick accuracy was running at over 99%. Order volumes increased by 35% in the following six months without any additional headcount on their side. Their operations director described it as the first time in two years the logistics side of the business had stopped being a problem.
Automotive SectorNorth West
Services Utilised
WarehousingTransportFulfilmentReady to sort your logistics?
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